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Our First Fit Promise

First Fit Promise

We want to make shopping for your ONE Essentials the easiest choice you've ever made.

New to our underwear revolution?
Not sure of which fit or size to go for?
No worries.

We know that it can be difficult to find the
right size with a brand you've never brought from before.   But we want to minimise that risk for you
and by offering one of the most accessible returns on the market.

Try on two sizes or styles to see which one works for you and return the other, no questions asked.

Just make sure the sticker is still on.

Just make sure this sticker is still on before you send your item back.

Need to make a return

Email us with your return information and order number to and we'll send you a return label.

Just pop it in the post.

Make a return